My site is running on Joomla3.

When I load my page for first time everything is fine (the default language is Spanish) -- even if I navigate in menus.

However, when I click the English flag and I navigate with the menus then I return to the Spanish language, it doesn't load anything -- everything looks white, the URL looks like this https://mywebsite.com, the www. is removed and it also contains the /es something like this https://mywebsite/es.

I don't know what to do. I know it's not the update because I when I test locally, everything works fine.

2 Answers 2


Turn off caching in global config. It seems to be not updating your files.

I have checked this on my own site and I ended up with /en/ behind the domain name and it was persistent. Then I held ctrl+shift+alt and clicked refresh.

Also turn off all language modules and plugins.

  • Hi, I don't have the caching on
    – Mara
    May 3, 2017 at 16:55

Do you see an error message if you activate error reporting?

Maybe you can also check again that you have set everything up correctly: https://docs.joomla.org/J3.x:Setup_a_Multilingual_Site

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