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I need to create a full backup of an existing Joomla website running Joomla version 3.4.8 Stable (I known, it's very old) and transfer it to a new hosting space so that I will be able to upgrade it.

I don't have any FTP, SSH or database account available on the existing hosting.

Is there any way that I can download a full backup (files and database) of the website and transfer it to a new hosting?

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You can use Akeeba backup.

It supports Joomla! 3.4 and later.

Does full backup including database and does make it possible to transfer the whole site to another domain

https://extensions.joomla.org/extension/akeeba-backup/

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    Akeeba is awesome. It also has integration with many 3rd party sites like Dropbox that you could use to access the completed backup file.
    – YellowWebMonkey
    Commented Aug 1, 2018 at 2:48

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