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A few steps I take when troubleshooting these types of things for new clients when they’ve been hacked: You can add your first site free to https:://mysites.guru which will then run an audit on your site and identify which files have potentially been hacked so you can remove malicious code and/or rogue files. Reinstall Joomla via components > joomla ...


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It's not clear to me what you mean by user. Also you do not specify which version or 3rd party extensions you use. The following is true for Joomla 2 and 3: A user registered to your friends website does not have a specific folder for each user. The Mediamanager let every user, including your friend, with access to it see just everything what everybody else ...


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