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the Manage and Download is red color, and I don't see part 00 button

1 Answer 1


As far as I can see, there's nothing wrong with your backup. The file name itself is never a download link, and it's always displayed like that. You should be able to use the Download button if you want to download the file through your browser (you'll get a warning that downloading through your browser might cause errors, just click OK.
(If it doesn't work, please specify what kind of error message you get.)

Akeeba Backup error message

You can also download the backup manually, you'll find it in JOOMLAROOT/administrator/components/com_akeeba/backup (unless you've changed the backup directory).

  • if i download finished i want to restore the file that i downloaded how do i do to continued if i can't see the part 00 button.
    – Vanh Ltk
    Dec 29, 2014 at 4:42
  • 1
    Restore the file or the website? To restore the website, copy the backup file to the root folder together with kickstart.php, browse to kickstart.php and follow the prompts. This is all explained very well in the documentation which is easy to find at the link under "How do I restore my backups?" in the screen capture above. Dec 29, 2014 at 7:41
  • @NeilRobertson is right, the Part 00 button is only for downloading your backup, please read the documentation, or ask another question if you're getting error messages.
    – johanpw
    Dec 29, 2014 at 11:20

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