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Since I've switch web hosts, every time I try to install an extension this error comes up.

Error
Archive does not exist

Warning
JFolder: :files: Path is not a folder. Path: C:/xampp/htdocs/Joomla/Folix-1/tmp/install_549300109e8e0
JFolder: :folder: Path is not a folder. Path: C:/xampp/htdocs/Joomla/Folix-1/tmp/install_549300109e8e0
JFolder: :files: Path is not a folder. Path: C:/xampp/htdocs/Joomla/Folix-1/tmp/install_549300109e8e0
JInstaller: :Install: Cannot find Joomla XML setup file\

Should I change the public $tmp_path = 'C:\\xampp\\htdocs\\Joomla\\Folix-1/tmp'; in configuration.php ?

If yes, which path should I insert? I'm not using cPanel. I'm using Parallels Panel, so I'm not sure about the path. Here's how my folders look like: Root directory > httpdocs > tmp

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You're correct, it's the tmp path that needs to be correctly defined for your new server. I would also suggest you change the log path at the same time.

From this:

public $log_path = 'C:\\xampp\\htdocs\\Joomla\\Folix-1/logs';
public $tmp_path = 'C:\\xampp\\htdocs\\Joomla\\Folix-1/tmp';

to this:

public $log_path = '/var/www/vhosts/domain.com/httpdocs/logs';
public $tmp_path = '/var/www/vhosts/domain.com/httpdocs/tmp';

It should say somewhere in your Host control panel file manager what the USER is.

Hope this helps

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  • Thank you! I don't have a public_html folder. Is it ok, if I use httpdocs? public $tmp_path = 'home/domain.com/httpdocs/tmp'; (It seems my user has the same name as my domain.)
    – aerish
    Dec 18, 2014 at 17:09
  • Oh and I don't have a "home". It doesn't appear on files paths.
    – aerish
    Dec 18, 2014 at 17:12
  • Sorry, i missed the part where you said you weren't using cPanel. Try adding <?php echo basepath(__FILE__); ?> to something like your template index.php file and see what the value is. This should give you your absolute path which you can add to your $tmp_path. When you add it, don't include the templates/my_template/ part of the path
    – Lodder
    Dec 18, 2014 at 17:20
  • Fatal error: Call to undefined function basepath() in /var/www/vhosts/domain.com/httpdocs/templates/protostar/index.php on line 1 so is it public $tmp_path = 'var/www/vhosts/domain.com/httpdocs/temp'; or public $tmp_path = '/var/www/vhosts/domain.com/httpdocs/temp'; ?
    – aerish
    Dec 18, 2014 at 17:41
  • Sorry. My mistake. Use basename instead
    – Lodder
    Dec 18, 2014 at 18:04

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