Recently my client told me all of a sudden his website started loading slowly. When I checked out with pingdom tools, I realized it is taking exactly 60 seconds to load. Changed the template to another one, still the same thing, and disabled all modules, cleared cache, and still the same thing. THe only thing I hven't done yet was to disable all plugins, because he's got too many plugins, anyway, I believe it is not the plugins, as the page load is happening only in the homepage.

Here http://tools.pingdom.com/fpt/#!/ePSOQN/http://www.grupoagilisa.com.br


I'm working on it right now.

EDIT: My bad, the problem also happens in the other pages.

1 Answer 1


Best thing I can recommend doing is:

  1. Ask your client if they have touched any of the Joomla settings or installed any 3rd party extensions. I say this as I know clients can be a pain in the backside sometimes and like to experiment with things they have no experience with.
  2. Take a backup of the website using either Akeeba Backup or manually downloading a zip of the site and database. Install the backup on a localhost environment such as Wampserver and test the speed there. If the site is still slow, then try uninstalling each 3rd party extension 1 by 1. If the site loads at a normal speed, then it will most likely be a hosting related issue.

Hope this helps

  • But it was all of sudden, he haven't done anything. His website was there fully working, then one day it started to load slow.
    – 023023
    Commented Oct 19, 2014 at 18:46
  • Like I said in my answer, take a backup of the site and test
    – Lodder
    Commented Oct 19, 2014 at 18:47
  • Other thing, don't you think it's funny that it takes exactly 60 seconds to load?
    – 023023
    Commented Oct 19, 2014 at 18:47
  • I only took me 10 seconds to load. When loading, I saw that it was trying to connect to www.site4fast.com. So it's possible that an extension on there is trying to pull external data or quite possibly the site has been hacked. Please oh please say you are running the latest version of Joomla
    – Lodder
    Commented Oct 19, 2014 at 18:49
  • site 4 fast!!! Sir, you're a genious!
    – 023023
    Commented Oct 19, 2014 at 19:01

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.