I have a virtual server on Microsoft Azure. It has IIS 8, PHP 5.4 and a Joomla 3.3 site installed on it. This is a brand new install where I am migrating a site from a different location using Akeeba Backup(v4.0.2).

I am seeing a problem when I try to log into the Joomla site at either the front end or the administrator side. In both cases I enter a valid username/password combination (verified) and the screen just jumps back to the same page. I get no error or notification of an invalid login, but it does not log in.

I verified the users I am trying and everything looks good at that level. I have error reporting set to its highest level in PHP and Joomla. So far I have seen no errors anyplace. The web pages do seem to be posting the login credentials to the server and the page is refreshing. There are no JavaScript errors that I have found.

The one strange thing is that Joomla does not seem to be writing anything to the Logs folder. On each login attempt it should be appending a log file, but nothing at all is happening in that folder.

In some posts people have noted that this could be a permissions issue and cause a silent failure. Based on that I verified that the IIS_USERS account had full permissions to that folder.

I am beating my head against the wall on this. Does anyone have an idea of what is going on or thoughts on how to debug the problem?

  • Have you amended your log file path to reflect the new virtual directory? Also, does the website display everything else ok on the front end - i.e only login issues
    – jonboy
    Sep 16, 2014 at 20:10
  • The log file path is set correctly. I checked that several times.
    – drobertson
    Sep 17, 2014 at 15:03
  • This is old, but I just noticed it, as I've just started to use this StackExchange site. I wrote some blog articles about how I created a Joomla site on IIS, and this just might contain information that is of use to you: renniestechblog.com/information/…
    – RenniePet
    Dec 8, 2017 at 0:56

1 Answer 1


Following some comments I found in other places I tried giving the YOURMACHINE\user account full permission to the site folders. This actually fixed the problem, but I am not entirely comfortable with this from a security point of view. I was originally led to believe that the IIS_IUSR account was the one that was accessing the log folder, but this does not seem to be the case.

I think the issue is resolved, but I would welcome a better answer.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.