I have set user registration to 'Admin' on one of my client websites. There are a number of people responsible for verifying users and clicking the activation approval link.

The activation works fine and is in the following format;


However they have mentioned that if they try to click the link after somebody else has already verified the user they receive:

Error 403 - verification code not found

This means that the user has already been verified by another employee.

This is totally normal and what's supposed to happen I understand.

My question - is there a way of changing this error and displaying something like 'This user has already been verified on xx-xx-xxxx' Or something similar.

Joomla 3.3

Using RSForms Pro extension for user registration form.


I asked RSForms if it's an issue with their plugin and this is their response;

This is not something that is controlled from the component, but a default Joomla! functionality/error message. In order to change this message you will most likely need to edit the default Joomla! code, unfortunately this exceeds the range of our support policy.

So I would need to edit core code?

  • What version of Joomla are you using? Are you using any 3rd arty extensions such as Kunena or Community Builder which may be overriding the activation?
    – Lodder
    Commented Aug 15, 2014 at 10:52
  • Joomla 3.3 and the only 3rd party extension I am using is RSForms Pro. The user registration for is built with this - could that be the issue? * Updated original question to include this info thanks.
    – jonboy
    Commented Aug 15, 2014 at 11:23
  • I'm not sure how RS Forms Pro works. It might not generate the correct validation URL or it could be a bug. It would be worth contacting the developer of this extension.
    – Lodder
    Commented Aug 15, 2014 at 11:24

1 Answer 1


To only change the message, you only have to:

  • Visit Extensions / Language Manager / Overrides
  • New
  • Text: This user has already been verified

To add the date of previous activation, it's not directly possible, since it's processed by a com_users controller and an associated model. In the case of the error, the controller just shows the label, registration.php, line 51:

    // Check for a valid user id.
    if (!$userId) {
        return false;
  • 1
    while not a perfect solution, this is as good as you are going to get because Joomla does not store the activation token once a user has been activated. There would be no way to correlate the user with a date or the original user that was activated. Commented Aug 15, 2014 at 13:07
  • I've just tried this and it works perfectly. Although not exactly what I was hoping for, it works and provides more information as opposed to 'verification code not found'. Thanks @Anibal and @ Brent Friar
    – jonboy
    Commented Aug 15, 2014 at 13:16

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