Every time a user logs in they are automatically blocked. When I enable them again they login once and it disables them again.

It's making it impossible for my staff to get any work done. It's occurring on multiple sites.

  • 1
    When you conducted your investigation, did you find anything peculiar to report to us?
    – mickmackusa
    Jul 7, 2021 at 13:07
  • 1
    That's not Joomla core behavior. What non-core extensions do you use? Do you use Akeeba Admin Tools or any other security related extension?
    – pe7er
    Jul 7, 2021 at 14:39
  • Yes Admin Tools.
    – Eoin
    Jul 8, 2021 at 13:06

2 Answers 2


With Admintools it keeps a history of banned IP's as well as the currently banned IP's. If you check the #__admintools_ipbanhistory table via phpMyadmin or whatever you use you will probably see the people or their IP's listed. I have found clearing this table of the entries has solved a similar issue that I have had in the past.


This was caused by the Litespeed cache plugin https://github.com/litespeedtech/lscache-joomla/issues/42

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