I got a issue after renaming htaccess.txt to .htaccess in the public_html folder of my Joomla 4 website (https://www.freepetsitters.com). I renamed it in order to get rid of "index.php" in the URLs.

Steps to reproduce the issue

  1. Download Helix Ultimate 2 Beta 1 Quickstart Package (https://github.com/JoomShaper/helix-ultimate/releases/tag/v2.0.0-beta.1), upload it to the public_html folder of your website, unzip it and then follow the standard Joomla installation procedure.
  2. Upgrade your website to Joomla 4 Beta 7.
  3. Set "Use URL Rewriting" to "Yes" (In the Global Configuration tab of the Joomla administrator panel).
  4. Rename htaccess.txt to .htaccess in the public_html folder of your website.
  5. Delete the cookies and website data, then refresh the Joomla administrator panel's tab.

Expected result

The website's backend looking like it was (before renaming htaccess.txt to .htaccess) and working fine.

Actual result

The administrator panel looking weird and not working (There is no interactivity when clicking on any button).

System information

LiteSpeed-based server

PHP: 7.3 lsphp

Joomla: 4 Beta 7

Helix Ultimate: 2 Beta 1

Additional comments

Here is what I got in the logs file:

WARNING ... assets No asset found for com_modules.module.92, falling back to com_modules

I also don't think that the problem is related to the website's template (Helix Ultimate 2 Beta 1) since the issue only occurs for the backend and not the frontend.

1 Answer 1


The solution to the above problem is to comment out the last section of the .htaccess file (See https://github.com/joomla/joomla-cms/issues/32892 and https://github.com/joomla/joomla-cms/pull/33097 for more details).

I faced this issue because my LiteSpeed-based hosting server was already gzipping css and js files, so there was no need to gzip them again.

  • 1
    "the last section of the .htaccess file" - which section is that?
    – MrWhite
    Apr 17, 2021 at 16:59
  • @MrWhite It is the last block of code. It is from this comment: ## These directives are only enabled if the Apache mod_headers module is enabled. ## This section will check if a .gz file exists and if so will stream it ## directly or fallback to gzip any asset on the fly until the end of the file. Apr 18, 2021 at 7:05

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.