0

Using cPanel on Host Gator, I am trying to upload a .zip Extension. However, anytime I try to upload this I get the errors:

JFolder::create: Could not create folder.Path: /home/packages
Warning: Failed to move file: /tmp/phpLHCUF0 to /home/packages/qi/SOURCES/tmp/com_rsform-v2.3.20.zip

I have verified that the folder public_html/packages on my server with 755 perms. What am I missing here that is not uplaoding this file and installing?

4
  • Have you tried contacting your hosting provider to see if they can give any more information? Are you sure the directory has the correct ownership and group?
    – Lodder
    Commented Jan 21, 2021 at 7:20
  • @Lodder - I'll reach out to the provider and see if they can give any further insight. Directory does have proper ownership and group assignment
    – HotTomales
    Commented Jan 21, 2021 at 15:19
  • Please clarify in your question that you try to upload a package using Joomla admin install or you try to upload a package using cPanel file manager. This is not clear in your question... or you use cPanel for what? And if you use cPanel how does Joomla JFolder class/method come in the picture?
    – Zollie
    Commented Jan 23, 2021 at 20:10
  • Also, please give info about why that packages folder should be in the root for Joomla, since for standardly installing an extension in Joomla you do not need that folder.
    – Zollie
    Commented Jan 24, 2021 at 9:06

0

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Browse other questions tagged or ask your own question.