I am also using RSFormPro for user registration (I have opened a ticket with their support also).
When a user registers on my site they receive an email with a link to verify their account, when clicked, they are redirected to ,
registration/staff/registration-messase where a html message (configured in rsform pro) is displayed. Then another email is sent to an administrator containing a link to approve this users account.
The issue i'm having is that some users are seeing an error when clicking the verification message in the email, the message is;
403 Verification code not found.
The menu item
registration/staff is set to
public im not sure if this makes any difference, should it be set to
I have received a copy of the emails and tried clicking the link myself, same error. I have checked the joomla user manager and can see the users are there, just not enabled or activated.
So, why am I seeing this 403 error?
Is it because the link has already been clicked? Clicking this link more than once results in this error. Users are insisting they are clicking it just once. Which must be true because the second email to admin is being sent.
As I understand this link is a 'one time only' link, and should only display the 403 error in the event that the user has already clicked the link?
How can I troubleshoot / investigate?