I'm having a problem,

usually when we want to point to an article with a direct link, and not show it in a menu, we use Hidden-menu feature, then we choose an alias, let's say:


then we link an article to it,

and finally you can access that article with this direct link:


this works perfectly, now we need to do the same, but instead of pointing the alias to an article made in joomla, we need to point it to an external link, exactly an office form (forms.office.com).

what I tried to do, is:

-hidden menu -> new

-menu item type: System links -> URL

and finally:

link: https://forms.office.com/Pages/ResponsePage.aspx?id=xxxxxxxxxxxxxxxxxxxxx

so when I navigate our website:


what I get in return is

404 component not found joomla

any idea why this isn't working? I think joomla is appending my external link to:


and if that's the case, how to fix this?

thank you

2 Answers 2


I would suggest doing it as a redirect in the htaccess:

Redirect 301 /alias https://forms.office.com/Pages/ResponsePage.aspx?id=xxxxxxxxxxxxxxxxxxxxx

You could also find the broken url (https://www.mywebsite.com/alias) in the Redirect Manager and set it there instead.


This is expected behavior. URL menu item type is not meant to redirect. It only shows an external link in menu module.

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