I have a page, where people can sign up with name and mail to a waitinglist. When they write the info, the backend add it to my db and I have an admin-page to show the list. But I would like to recieve a mail, when a new user has submittet. I tried this:

$msg = "New user";
mail('[email protected]', 'New user', $msg);

But that didn't send anything. I know Joomla have its own mail-system with JFactory, but I don't understand how I should set it up.

Can anyone help me out?

1 Answer 1


To use JMailer it is pretty simple. The code below should work for you. Just change the appropriate email address and name sections to get it to work.

$subject = "New User Signup";  
$msg = "New user";
$to = "[email protected]";
$from = array("[email protected]", "YOUR NAME");

$mailer = JFactory::getMailer();

You can read more about the Joomla JMailer class here: https://api.joomla.org/cms-3/classes/Joomla.CMS.Mail.Mail.html

  • Just tried adding this code to the backend including $mailer = JFactory::getMailer(); but I still doesn't recieve any mail on execution. May 11, 2018 at 9:38
  • Oh, made it work :D Made a mistake copying :) Thank you. Only problem now is, that the mail I recieve says "SPAM" .... May 11, 2018 at 9:49
  • 1
    @Daniel Jensen - go to Global Configuration and use SMTP in the mail settings as opposed to PHPMailer. This may fix the spam issue. Also be sure to use proper subject lines and ones that do not contain spam keywords
    – Lodder
    May 11, 2018 at 16:59
  • 1
    You can also make sure you have proper SPF records for your server and DKIM keys setup in your DNS to help with emails that are mislabeled as spam.
    – Terry Carter
    May 11, 2018 at 17:11
  • @lodder Didn't help changing to SMTP. Only ends up in spam when I send using this form from my question. Sending test mail or using AcyMailing works fine. May 13, 2018 at 5:47

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.