I have the newest joomla version 3.8.2. My redirect manager will not function. it is not collecting urls and it is not working on redirects we create. i have the plugin turned on and collecting turned on. i tried turning mod_rewrite on and off, tried turning the plugin on and off. asked our host if something could be affecting it. i even tried to set the template to protostar briefly. entered some fake urls in the front end and then set the template back. not working. any ideas on what to troubleshoot next would be greatly appreciated!!