I have the newest joomla version 3.8.2. My redirect manager will not function. it is not collecting urls and it is not working on redirects we create. i have the plugin turned on and collecting turned on. i tried turning mod_rewrite on and off, tried turning the plugin on and off. asked our host if something could be affecting it. i even tried to set the template to protostar briefly. entered some fake urls in the front end and then set the template back. not working. any ideas on what to troubleshoot next would be greatly appreciated!!

  • it looks sometime between june and now someone on staff purged all the collected urls (there are none in the database right now). It was working in june and had a large table of urls. I dont know if this was done through the component or through the database directly. – liz Nov 15 '17 at 18:20
  • Hi Liz, was this the root of the problem - i.e. the plugin is working correctly, but the url's were purged? If so you can close the question by selecting 'Answer my own question' :) If not let me know and i'll have a think as to what might be preventing the URL's being collected. – Dtorr1981 Nov 20 '17 at 9:22

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