My website do not open administrator login instead it redirect me to the home page I have to repair error by using cpanel any body have suggestions
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Just to confirm - are you going to /administrator rather than using a login form on the front of the site?– RichardBApr 16, 2017 at 10:29
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Could you access it in the past? What changed?– jamesgarrettApr 16, 2017 at 23:09
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suddenly I could not open login to administrator page! but the cpanel still access and working!– Eng RozaApr 19, 2017 at 6:47
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Have you solved this problem?– TheNextStageJun 26, 2017 at 22:39
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4 Answers
For Akeeba Admin Tools, the responsible file is:
root joomla install/plugins/system/admintools/admintools/main.php
Rename that file, access the site as normal, and use the Admin Tools to unblock yourself. Rename the file back to main.php.
This problem is likely caused by a security plugin that was installed on your Joomla website - in most cases it is Admin Tools, in some cases, it is a different plugin such as JSecure. We have explained how to fix the problem in the case of JSecure here.
Since you already stated that you don't have JSecure installed, then I would say this is caused by Admin Tools - either disable the Admin Tools plugins from phpMyAdmin, or rename all the Admin Tools folders in your filesystem to _old (just append _old to the folder name).
Check if you had JSecure plugin, or if you have correct permissions for folder and index.php in admin folder.
644 are the correct one.
Some servers are not allowing to use and hide files and folders with incorrect permissions from the web
To add to what @itoctopus said, if you're running Akeeba Admin Tools, go to Admin Tools then go to Web Application Firewall. Then click on Configure WAF and under Basic Protection Features tab check to see if Allow administrator access only to IPs in Whitelist is set to Yes. If it is, you can set it to No or add your IP to the white list.
