To whom it may concern: I uploaded a new extension in JED using submit extension button. the message I got after saving is : Your list XML update URL failed, please check the XML file's structure the tags to server in manifest file of component is checked and server type is extension. The file in my server contains only updates and update tags, Because I still have no update to add. Path to this file is checked too. what could be wrong? Kian William

  • 2
    This is not the place to for JED related issues. Please submit a ticket to the JED team and they'll contact you: extensions.joomla.org/support/support-tickets
    – Lodder
    Commented Mar 6, 2017 at 10:50
  • 4
    I'm voting to close this question as off-topic because the issue needs to be taken up with the JED team
    – Lodder
    Commented Mar 6, 2017 at 10:51
  • I already did before I send my message here, no response. Commented Mar 7, 2017 at 7:06
  • Please give them some time. There are thousands of extensions, lots of other support tickets, and a fairly small team.
    – Lodder
    Commented Mar 7, 2017 at 8:25
  • I am aware of that, yet when you assign a ticket, there has always been an automatic email message from their side regarding the ticket is received, I have not received it this time. Commented Mar 7, 2017 at 12:46

1 Answer 1


The XML Update URL is not the same thing as your UpdateServer XML Url. The JED has now provided an automated way of updating listings on the site by using there XML Update URL. The XML UPdate URL is a url on your site that the JED polls to look for updates about your specified extension. Just remove that line from your listing, if you are not doing automated JED updates it is not needed.

This in no way affects your extension update server for your extension.

  • Hi,I did as you advised and the message is gone now. My extension is in pending state now with no other message, just waiting to be checked by their auto-checker.Thank you and best regards Commented Mar 10, 2017 at 7:34
  • Glad I could help. It looks like the JEDs documentation page is currently offline for help with creating a Remote Update Server for extensions.
    – Terry Carter
    Commented Mar 10, 2017 at 15:28
  • If my answer solved your issue please mark this question as answered to help us keep the joomla stackexchange organized.
    – Terry Carter
    Commented Mar 31, 2017 at 14:44
  • Greetings Terry: thanks to you, my extension is listed now in JED. KianWilliam Commented Apr 2, 2017 at 3:16
  • Congrats ;) glad you got it sorted.
    – Terry Carter
    Commented Apr 3, 2017 at 4:29

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