I am working on a website where media manager data is quite huge. Because of this reason the media manager is not working and gives

504 Gateway timeout error

  • Total media manager files are of 25gb.
  • Server timeout has been set to 120 seconds.
  • Joomla Version - 3.6.5

Is there any way by which this can be resolved? Or is there any limit defined that how much files media manager can hold upto ?

  • Have you put a support ticket in with your hosting? Many times a 504 is triggered by the hosting company after you violate some internal policy/quota for use. Dec 20, 2016 at 11:39
  • I have already checked with my hosting and the server timeout has been increased after my request to 120 seconds.
    – Liz.
    Dec 20, 2016 at 11:45

1 Answer 1


Solution was to set the timeout value to 500. Though it is quite huge but the since the data was of 25GB , this much value was needed.

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