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After Joomla update to 3.6.2 the user group Administrator cannot edit some articles while some articles can be edited. Super Users can edit all the articles. I think the issue is with the category . When I select the article category as Uncategorised the articles can be edited by the administrators. While when I select other category the problem arises. I checked the category permissions of the user group administrators and all are selected to Allowed.

---Updated--- I think my #__assets table is broken. I tried rebuilding the categories but it didn't work. The parent_id column when changed to super users group id 8 as in the uncategorised the articles worked. However, this doesn't work for subcategories.

Kindly, guide me on this issue and let me know if I am going the right way

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  • Please update to Joomla 3.6.4 and try again.
    – Lodder
    Oct 27, 2016 at 15:05
  • I have updated but still the problem is there. When the site was updated to 3.6.2 then this permission issue came
    – Liz.
    Oct 27, 2016 at 15:06
  • Make sure that ALL caches are emptied!. Browser cache; Joomla caching, and server caching if any (Siteground is famous for that).
    – Mikan
    Oct 27, 2016 at 16:04
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    Well then... I would try ACL Manager's famous Fixing Assets command...
    – Mikan
    Oct 27, 2016 at 18:09
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    ACL Manager | Diagnostics tab, then (Fix Orphan Assets / Add Missing Assets / Fix Assets Issues / Fix Admin Access Conflicts) if any...
    – Mikan
    Nov 5, 2016 at 12:56

3 Answers 3

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Well then... I would try ACL Manager's famous Fixing Assets command...

ACL Manager | Diagnostics tab, then (Fix Orphan Assets / Add Missing Assets / Fix Assets Issues / Fix Admin Access Conflicts) if any...

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We have encountered the exact same issue, and it turned out to be indeed, a corruption in the #__categories and in the #__assets table where the entries for certain categories pointed to the wrong assets (these categories didn't have asset entries in the #__assets table in the first place). Fixing this consists of recreating the asset entry for the category in the #__assets table. You can read how we fixed this problem here.

What is odd is that this problem only started happening when the client was updated to Joomla 3.6.4 (the client was using Joomla 3.5.1).

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    thanks for the answer but in my case following answer helped. And Vote-up for your answer :)
    – Liz.
    Dec 6, 2016 at 5:00
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I solved the problem by using ACL Manager fix assets feature plus few manual steps. The problem was that there were duplicate categories with same name and same alias were created at the time of Joomla update as a child element of the main category plus assets table was broken. Following are the steps which I took:

  1. Changed the alias and deleted the unnecessary categories very carefully that were not used.
  2. Installed ACL manager and go to Diagnostic tab and fix the broken assets.
  3. I was facing a problem that assets fixation was stuck in a loop and same items were listed again and again when the fix asset button was clicked.
  4. Open and re-save the items listed in ACL manager component. They can be articles, categories or modules.

And done. The problem was solved. However, for huge content step (4) will be hectic.

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