I want to have a menu item in joomla-3x so that when a user taps on it, automatically opens the Phone dial app on smart phones. I found the following structure on stackoverflow.com:

<a href="tel:1234567">Call 123-4567</a>
<a href="callto:1234567">Call 123-4567</a>

But when I fill the link field's value with tel:1234567, I get the Save not permitted. error.

Is it possible to have such menu item without any core hacks?

1 Answer 1


This should work just fine. You do however need to ensure you set the Menu Item Type to External URL.

See the screenshots below:

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  • My Joomla version I am using is 3.5.1. I think may this is problem I get the aforementioned error. Please tell me what your Joomla version is. Sep 1, 2016 at 16:29
  • Joomla 3.5.1 is old. Please update to 3.6.2 as this issue was most likely fixed after your current version.
    – Lodder
    Sep 1, 2016 at 16:30
  • I am a bit afraid of extension conflict with the new version. But I will update soon. Thanks in advance @Lodder. Sep 1, 2016 at 16:33
  • 1
    In which case take a backup of your site first. Then update Joomla and all 3rd party extensions too
    – Lodder
    Sep 1, 2016 at 16:41

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