So, I've done a fresh install of Joomla 3.5.1 and when I go to /administrator, it simply will not let me log in. I'm more than certain I'm entering correct information, I've checked to ensure plg_user_joomla and plg_authentication_joomla are enabled.

What else could this be?

PS! I'm quite new to the platform.

Thank you!


| improve this question | | | | |
  • 1
    Are you getting any errors when trying to login? Have you checked your server logs? In the configuration.php, set $error_report to 'development' and try again – Lodder Jun 9 '16 at 14:10
  • According to the logs, my user does not exist. However, it is clearly there in jos_users and in jos_user_usergroup_map group_id 8 shows my user_id. Edit: Regular log in on the front end works nicely. – Aron E. Matt Jun 9 '16 at 14:24
  • It's possible that the user does not belong to the correct user group (you don't have the permission to login to the backend). Check the jos_user_usergroup_map table and your user should have a group_id of 8 – Lodder Jun 9 '16 at 15:07
  • My user_id is 742 and the only line in jos_user_usergroup_map is user_id 742 + group_id 8 – Aron E. Matt Jun 9 '16 at 15:18
  • How odd. Is this on a live server on localhost? What actually happens when you try to login? Does is say that your username and/or password do not match? – Lodder Jun 9 '16 at 15:20

Hosting service had added an extra log in BEFORE the actual Joomla admin login. Checked with host for said credentials.

| improve this answer | | | | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.