5

In Joomla 3, when creating a User from the administration panel I want him to receive a confirmation email.

In global configuration I set New User Account Activation to Self and Send Password to Yes but still not receiving the email.

The server mail settings are correct as I am able to send messages through the contact form.

Am I missing something?

Improve this question
2
  • Do any other emails get sent by Joomla?
    – Eoin
    Feb 8, 2020 at 19:48
  • @TMichel, you now have the privilege to vote in our current moderator election. Please exercise your new democratic privilege.
    – mickmackusa
    May 6, 2021 at 4:08

1 Answer 1

Reset to default
5

The default behavior is that Joomla will send out an email to new users when created from the admin area (to the email in the "Email" field of the user settings).

There are a couple of reasons I can think of if you don't receive the message:

  1. User plugin settings
    Locate the plugin User - Joomla in the plugin manager, and make sure it's set to send email notifications on user create:

    enter image description here

    enter image description here

  2. Double check that Joomla can send out messages (email settings in Global configuration -> Server -> Mail settings).

  3. Make sure the email entered in the user settings is correct (this is where the notification is sent)
  4. Check your spam folder
Improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.