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Our merchant Id is: 5253813

I am a basic joomla website developer. This site was developed using a template with joomla2 and virtuemart2 versions. I have also installed the payu plugin provided in payumoney website(Payment gate way). The problem is once after checkout I am getting the below error.

"SORRY! We were unable to process your payment Checksum Failed"

Once after getting redirected from the below mentioned URL: http://example.com/SiteRoot/index.php?option=com_virtuemart&view=cart&task=confirm&lang=en

Our Configuration information are as follows:

  • PHP Built On: Linux just25.justhost.com
  • Database Version: 5.5.42-37.1-log
  • Database Collation: utf8_general_ci
  • PHP Version: 5.4.43
  • Web Server: Apache
  • WebServer to PHP Interface: cgi-fcgi
  • Joomla! Version: Joomla! 2.5.28 Stable [ Ember ]
  • Joomla! Platform Version: Joomla Platform 11.4.0 Stable
  • VirtueMart: 2.6.17

Kindly give me some suggestion to fix this issue. Thanks in advance.

  • I would suggest contacting the developers of VirtueMart and the payment plugin for this sort of question – Lodder Oct 21 '15 at 7:30
  • Also sometimes the merchant is able to provide helpful advices about the cause of such issues. – FFrewin Oct 22 '15 at 18:57
  • I have mailed them. they have called me once, but after that no response. – Dinesh Kumar Oct 26 '15 at 4:17

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