I'm trying to add the following code to my templates index.php, but each time I add the code I break the site.

<script type="text/javascript">
  window.$zopim||(function(d,s){var z=$zopim=function(c){z._.push(c)},$=z.s=
  $.src="//v2.zopim.com/?3I3JjfOxszMie8h425NCRI4SIES4vmiO";z.t=+new Date;$.

The name of the site that I'm getting the code from is Zopim - its a Live Chat site.

1 Answer 1


From your previous question I know you're using the Gavick framework. The index.php file is somewhat different from other templates, it loads all the parts of your website from other files.

The correct file to edit is templates/YOURTEMPLATE/layouts/blocks/head.php. Past your code at the end of this file and you should be good to go.

Another option is to use a Custom HTML module (e.g. Custom HTML Advanced) to paste your code and publish the module to the pages where you want your live chat code to appear.

  • Hello John, thanks again for responding . Going to try your suggestions now. I'll let you know how I get on. Cheers
    – cpatte7372
    Commented Sep 4, 2015 at 10:06
  • No problem, I'm glad it worked. (name's still Johan, though...:)
    – johanpw
    Commented Sep 5, 2015 at 15:01

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